OCCUPATION THESAURUS

EMERGENCY DISPATCHER



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HELPFUL TIP:

How your character makes a living is an important decision. After all, there’s probably a good reason why they chose this career. Think about how they pull on certain talents and skills, have positive or negative traits, and adhere to a specific work ethic to excel. Sometimes characters choose an occupation because of how they were raised, something they experienced, or even an emotional wound, so consider how all of these things will show readers who they are deep down, and why they do what they do.
OVERVIEW:
When someone calls 911 during an emergency situation, the first point of contact is the dispatcher. This person takes calls, gathers vital information, offers medical advice when necessary (such as how to perform CPR), passes the information along to the correct agencies (police, ambulances, fire department, etc.), and records the information into a database so it’s available to all parties. While the job requirements are fairly technical, this position requires a lot of finesse, since the dispatcher will need to remain calm and think clearly under high pressure, life-or-death circumstances. Turnover is high in this field due to the stressful nature of the job.

NECESSARY TRAINING:
Most dispatch positions require a high school diploma or GED. Required instruction includes on-the-job training as well as extensive classroom training that usually occurs during the dispatcher’s first year.

USEFUL SKILLS, TALENTS, OR ABILITIES:

HELPFUL POSITIVE TRAITS:
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HELPFUL NEGATIVE TRAITS:
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EMOTIONAL WOUNDS THAT MAY HAVE FACTORED INTO THIS OCCUPATION CHOICE:
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SOURCES OF FRICTION:
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PEOPLE THEY MIGHT INTERACT WITH:
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HOW THIS OCCUPATION MIGHT IMPACT ONE'S BASIC NEEDS:
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COMMON WORK-RELATED SETTINGS:
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TWISTING THE STEREOTYPE:
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REASONS THE CHARACTER MAY HAVE BEEN DRAWN TO THIS PROFESSION:
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